{"product_id":"effective-interpersonal-skills-online","title":"Effective Interpersonal Skills (E-learning)","description":"\u003ch2\u003eWhat are Effective Interpersonal Skills?\u003c\/h2\u003e\n\u003cp\u003eAssertiveness is the interpersonal skill that separates calm, confident leadership from either avoidance or confrontation. This course examines the dominant personality styles at work and gives techniques for handling people who behave aggressively or passive-aggressively, building communication confidence through practical, respectful assertiveness.\u003c\/p\u003e\n\u003ch2\u003eWhat's Included in the Effective Interpersonal Skills Course?\u003c\/h2\u003e\n\u003ch3\u003eCourse Content\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eThe three dominant behavioural styles\u003c\/li\u003e\n\u003cli\u003eCauses of passive behaviour\u003c\/li\u003e\n\u003cli\u003eRecognising behaviours in others\u003c\/li\u003e\n\u003cli\u003eReasons for aggressive behaviour\u003c\/li\u003e\n\u003cli\u003eTraits of assertiveness\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWho Should Attend?\u003c\/h3\u003e\n\u003cp\u003eManagers, supervisors, team leaders and anyone else who manages people. Estimated study time is 25 minutes.\u003c\/p\u003e\n\u003ch3\u003eCourse Format\u003c\/h3\u003e\n\u003cp\u003eThis online Effective Interpersonal Skills course is delivered online and presented via an easy-to-use interface which is retina friendly engaging, interactive and has a fresh modern style. The e-learning course can be accessed using (PC, Tablet or Mac), and the latest version of Chrome, Firefox, Safari or Edge, please note that Pop-up may need to be enabled.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eThe online Effective Interpersonal Skills content complies with subject related standards and has an associated online knowledge assessment the successful completion of which results in a Certificate of Achievement that is certified by TQA and carries unique registration number. Certificates can be printed and saved.\u003c\/p\u003e\n\u003ch2\u003eT\u0026amp;C\u003c\/h2\u003e\n\u003cp\u003eThe online Effective Interpersonal Skills course will be available for 30-days once the account is activated with the new title. The purchase price includes one quiz attempt, resits are available for a small administration charge of £5.00 plus VAT.\u003c\/p\u003e","brand":"Timely Intervention","offers":[{"title":"Default Title","offer_id":58376661729624,"sku":null,"price":28.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0780\/7126\/7672\/files\/TimelyIntervention.png?v=1694208689","url":"https:\/\/www.envicourse.com\/products\/effective-interpersonal-skills-online","provider":"envicourse.com","version":"1.0","type":"link"}