Handling Violence and Aggression at Work
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What is Violence and Aggression at Work?
One in five people at work are attacked or abused every year just for doing their job. Teachers, doctors, nurses, carers, social workers, public transport workers, shop workers, DWP staff and many others are all at risk every working day. But there is much that employees and employers can do to reduce the number of victims – and undertaking this course is a positive first step. As a result of undertaking it learners will be able to:
- Explain the causes of violence and aggression
- Describe how to avoid it
- State how to deal with aggressive behaviour And
- State how to deal with actual physical violence
Who is the Handling Violence and Aggression at Work Course Suitable For?
This online Handling Violence and Aggression at Work course is suitable for all members of an organisation requiring a base level understanding of the subject.
What's Included in the Handling Violence and Aggression at Work Course?
By the end of this course you will be able to:
- Understand violence and aggression, who is at risk and the causes behind it
- Describe when work-related violence is likely to occur
- List the warning signs of violence and aggression
- Understand how to avoid provocation
- Describe The Control Trilogy
- Know your options when face with violent behaviour
This Handling Violence and Aggression at Work e-learning provides awareness education. Face-to-face training, coaching or supervision would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.
Mixed Media (audio/video elements with subtitles)
For short courses a completion certificate is available at the end of the course. You can screenshot this or print it out to confirm completion of the training.
For accredited courses a certificate will be sent directly to you from the appropriate awarding body.
All you need to complete our e-learning courses is a computer, tablet or smartphone and an internet connection.
E-learning is flexible, efficient, and cost-effective, meaning you can progress through the modules at your own pace, at your own time to fit the training in around your work and personal life.
Short online courses also help employers to demonstrate that they have fulfilled their legal duties to ensure their personnel have been adequately trained.
Once the courses have been completed, a confirmation of results can be saved or printed as evidence. This can then be kept on record as evidence of suitable training.
You will instantly receive a confirmation email with your order details and your course login details will follow within one business working day.
Please note that course bookings can not be processed over weekends or bank holidays and will be processed the next business working day.
Click the 'Buy' or 'Add to cart' button and you will be taken to our payment/booking page where you can choose to pay online now using a debit/credit card or you can pay later by invoice.
Once you have paid for your course(s), you will receive an email from our team advising how to begin your training.
You will be provided with a username and password which will enable you to access the e-learning portal. Login to start your course, once you have completed and passed the course, you will be able to download and print your certificate straight away.
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