{"product_id":"highfield-challenge-responsible-sales-in-hospitality-and-retail","title":"Highfield Challenge - Responsible Sales in Hospitality and Retail (E-learning)","description":"\u003ch2\u003eWhat is Challenge - Responsible Sales in Hospitality and Retail?\u003c\/h2\u003e\u003cp\u003eSelling age-restricted products responsibly is a legal duty as well as good practice. This course gives staff the confidence to challenge and refuse a sale where needed.\u003c\/p\u003e\u003ch2\u003eWhat's Included in the Highfield Challenge - Responsible Sales Course?\u003c\/h2\u003e\u003cp\u003eYou'll get an insight into the types of products covered by age restrictions, the legal requirements placed on individuals selling age-restricted products, and guidance on operating a Challenge 25 policy.\u003c\/p\u003e\u003ch3\u003eAreas Covered\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eAge-restricted products and the law\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOperating a Challenge 25 policy\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eRecognising acceptable forms of ID\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eRefusing a sale confidently\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWho Is Challenge - Responsible Sales Aimed At?\u003c\/h3\u003e\u003cp\u003eAnyone working in a customer-facing role selling age-restricted products in hospitality or retail.\u003c\/p\u003e\u003ch3\u003ePrerequisites\u003c\/h3\u003e\u003cp\u003eNo prior knowledge needed.\u003c\/p\u003e\u003ch3\u003eDuration\u003c\/h3\u003e\u003cp\u003eApproximately 30 minutes.\u003c\/p\u003e\u003ch3\u003eHow It Works\u003c\/h3\u003e\u003cp\u003eOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context. Learners are assessed at the end of the course by multiple-choice questions.\u003c\/p\u003e\u003ch3\u003eCertification\u003c\/h3\u003e\u003cp\u003eLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.\u003c\/p\u003e\u003ch3\u003eAccreditation\u003c\/h3\u003e\u003cp\u003eThis e-learning course is a Highfield Qualifications accredited programme.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhy Choose Highfield E-learning?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eWe make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eKey elements of our e-learning courses are:\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003einteractive exercises\/gaming\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003emedia-rich content\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003einteractive 3D scenarios\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003econtent provided by market leading experts\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003erelevant photography and illustrations\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003emulti-generational content and style\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eRelated Content\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/collections\/alcohol-licensing-courses\"\u003eAlcohol Licensing courses\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/collections\/highfield-courses\"\u003eHighfield Qualifications courses\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Highfield Qualifications","offers":[{"title":"Default Title","offer_id":57748853621080,"sku":null,"price":5.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0780\/7126\/7672\/files\/Highfield_Qualifications_bc1f2bca-75e0-441c-82d8-f199eafdada5.png?v=1784559611","url":"https:\/\/www.envicourse.com\/products\/highfield-challenge-responsible-sales-in-hospitality-and-retail","provider":"envicourse.com","version":"1.0","type":"link"}