{"product_id":"mental-health-manager-newcastle","title":"Mental Health Manager: Supporting Your Team Training Course in Newcastle, Tyne \u0026 Wear (Classroom)","description":"\u003cp\u003eThis three-hour course helps managers understand mental health and gives them the knowledge and confidence to support members of their team who are experiencing mental ill-health.\u003c\/p\u003e\n\u003cp\u003eDesigned for anyone in a management role, the course covers common mental health conditions, how to communicate with empathy, practical ways to manage and support a team member, where to signpost for help, and the legislation and workplace policies that apply.\u003c\/p\u003e\n\u003cp\u003eDelegates receive a St John Ambulance certificate on completion.\u003c\/p\u003e\n\u003ch3\u003eCourse Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eBuilds managers' confidence to talk about mental health.\u003c\/li\u003e\n\u003cli\u003ePractical approaches to supporting a team member.\u003c\/li\u003e\n\u003cli\u003eHelps reduce stigma and promote wellbeing.\u003c\/li\u003e\n\u003cli\u003eCovers legislation and workplace mental health policies.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Topics\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWhat mental health and mental ill-health mean\u003c\/li\u003e\n\u003cli\u003eCommon mental health conditions\u003c\/li\u003e\n\u003cli\u003eThe importance of empathy when communicating with someone experiencing mental ill-health\u003c\/li\u003e\n\u003cli\u003eWays to manage a person experiencing mental ill-health\u003c\/li\u003e\n\u003cli\u003eWhere to signpost individuals for support\u003c\/li\u003e\n\u003cli\u003eLegislation and your organisation's workplace mental health policies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eClassroom Learning\u003c\/h3\u003e\n\u003cp\u003eThis course is delivered in the classroom and requires delegates to attend in person with a small group of other learners, giving plenty of opportunity to practise skills and ask the trainer questions.\u003c\/p\u003e\n\u003cp\u003eVenue: Newcastle, Tyne \u0026amp; Wear, NE4 9PQ.\u003c\/p\u003e\n\u003ch3\u003eCourse Requirements\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDelegates must be aged 18 or over. Learners aged 16 or 17 may attend with written consent from a parent or guardian.\u003c\/li\u003e\n\u003cli\u003eDelegates must have a basic command of English, defined as Level 2.\u003c\/li\u003e\n\u003cli\u003eDelegates must complete all course modules.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eImportant Considerations\u003c\/h3\u003e\n\u003cp\u003eThis course covers subjects that some people may find distressing, including suicide and self-harm. Delegates may step out of the course at any point if they feel overwhelmed.\u003c\/p\u003e\n\u003ch3\u003eAssessment\u003c\/h3\u003e\n\u003cp\u003eDelegates are assessed through continuous trainer observation and must demonstrate their understanding across all course subjects.\u003c\/p\u003e\n\u003ch3\u003eRelated Training\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/collections\/mental-health-courses\"\u003eCompare Mental Health \u0026amp; Well-being courses from all providers\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/collections\/training-courses-in-newcastle-tyne-and-wear-uk\"\u003eSee all training courses in Newcastle\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/collections\/mental-health-first-aider\"\u003eExplore Mental Health First Aider training\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/collections\/st-john-ambulance\"\u003eView all St John Ambulance courses\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"St John Ambulance","offers":[{"title":"11 Nov 2026","offer_id":58864312025432,"sku":null,"price":170.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0780\/7126\/7672\/files\/St-John-Ambulance-logo.jpg?v=1783120863","url":"https:\/\/www.envicourse.com\/products\/mental-health-manager-newcastle","provider":"envicourse.com","version":"1.0","type":"link"}