{"product_id":"new-manager-training","title":"New Manager Training","description":"\u003cp\u003eYou got promoted because you were good at the job. Then you found out the job changed. \u003cstrong\u003eNew Manager Training\u003c\/strong\u003e is a practical, self-paced course for first-time managers and newly promoted team leads — focused on the conversations nobody trains you for.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAround 25–30 minutes, at your own pace.\u003c\/strong\u003e Nine modules, a quick knowledge check after each, and a certificate of completion at the end.\u003c\/p\u003e\n\n\u003ch3\u003eWhat it covers\u003c\/h3\u003e\n\u003cp\u003eA practical walkthrough of the conversations new managers find hardest, and how to handle each one well: underperformance, behaviour and conduct, saying no, delivering decisions you didn't make, handling difficult reactions, and giving feedback that actually changes something. No theory for its own sake — just how to open the conversation, hold it steady, and close it cleanly.\u003c\/p\u003e\n\n\u003ch3\u003eWhat you'll work through\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWhy these conversations feel worse than they are — and the cost of avoiding them\u003c\/li\u003e\n\u003cli\u003ePreparing without over-rehearsing\u003c\/li\u003e\n\u003cli\u003eOpening lines that don't make it worse\u003c\/li\u003e\n\u003cli\u003eUnderperformance — separating the work from the person\u003c\/li\u003e\n\u003cli\u003eBehaviour and conduct — addressing it without a character trial\u003c\/li\u003e\n\u003cli\u003eSaying no — clearly, without burning the relationship\u003c\/li\u003e\n\u003cli\u003eDelivering decisions you disagree with\u003c\/li\u003e\n\u003cli\u003eHandling the reaction — silence, tears, anger, pushback\u003c\/li\u003e\n\u003cli\u003eClosing and following up so the conversation leads somewhere\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWho it's for\u003c\/h3\u003e\n\u003cp\u003eFirst-time managers, recently promoted team leads, and anyone newly responsible for people who used to be peers. No prior management experience assumed.\u003c\/p\u003e\n\n\u003ch3\u003eHow it works\u003c\/h3\u003e\n\u003cp\u003eA self-contained, self-paced online course that runs in any browser — no login or subscription. Work through the nine modules, answer the quick check at the end of each, and a certificate of completion unlocks once you've worked through them all. Your progress saves automatically, so you can stop and pick up where you left off. Yours to keep and revisit.\u003c\/p\u003e\n\n\u003ch3\u003eCommon questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eIs this HR or legal guidance?\u003c\/strong\u003e\u003cbr\u003eNo. It's about handling everyday management conversations well. For formal disciplinary or grievance process, follow your organisation's policy and HR team. This sits upstream of all that.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow long does it take?\u003c\/strong\u003e\u003cbr\u003eAround 25–30 minutes to work through, at your own pace. Revisit any section whenever you need it.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs there a certificate?\u003c\/strong\u003e\u003cbr\u003eYes — a self-paced certificate of completion you can download as a PDF once you've finished the modules. It's a certificate of completion, not an accredited or regulated qualification.\u003c\/p\u003e\n\n\u003ch3\u003eBuilding your wider skill set\u003c\/h3\u003e\n\u003cp\u003eLooking to develop further? Explore our wider \u003ca href=\"\/collections\/business-management-legal-courses\"\u003eBusiness, Management \u0026amp; Legal courses\u003c\/a\u003e, or browse \u003ca href=\"\/collections\/hr-sales-marketing-courses\"\u003eHR, Sales \u0026amp; Marketing courses\u003c\/a\u003e for people-management training.\u003c\/p\u003e\n\u003chr\u003e\n\u003cp style=\"font-size:13px;color:#6a6a80;\"\u003e\u003cem\u003eSelf-paced online course by DM Apps. The certificate is a certificate of completion, not an accredited or regulated qualification. Single-user licence.\u003c\/em\u003e\u003c\/p\u003e","brand":"DM Apps","offers":[{"title":"Default Title","offer_id":57596089794904,"sku":null,"price":29.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0780\/7126\/7672\/files\/dmapps-stacked-light.png?v=1782773291","url":"https:\/\/www.envicourse.com\/products\/new-manager-training","provider":"envicourse.com","version":"1.0","type":"link"}