{"product_id":"tact-training-dealing-with-difficult-situations-course-online","title":"TACT Training (Dealing with Difficult Situations) (E-learning)","description":"\u003ch2\u003eWhat is TACT Training (Dealing with Difficult Situations)?\u003c\/h2\u003e\n\u003cp\u003eChildren love to have fun; sometimes their idea of fun disregards their safety and safety of others or just becomes boisterous and annoying to other customers. Unfortunately, it is sometimes the case that the child’s supervision adult may react emotionally when their child is correct.\u003c\/p\u003e\n\u003ch2\u003eWhat's Included in the T.A.C.T Training (Dealing with Difficult Situations) Course?\u003c\/h2\u003e\n\u003cp\u003eThe online TACT course explores how to avoid confrontational situations by adopting a communication style that allows the team member to intervene positively and tactfully to prevent a situation from escalating. The dealing with difficult situations course is set in the context of a leisure club with scenarios to teach key principles, using work-based examples, discovery learning and reflection.\u003c\/p\u003e\n\u003ch2\u003eWhat's Included in the TACT Course?\u003c\/h2\u003e\n\u003ch3\u003eCourse Content\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\"\u003eThe importance of maintaining a relaxing and fun environment.\u003c\/li\u003e\n\u003cli aria-level=\"1\"\u003eAccountability.\u003c\/li\u003e\n\u003cli aria-level=\"1\"\u003eThe behavioural standards expected of children.\u003c\/li\u003e\n\u003cli aria-level=\"1\"\u003eThe need to act with positive intent.\u003c\/li\u003e\n\u003cli aria-level=\"1\"\u003eThe consequence of persistent disruptive behaviour.\u003c\/li\u003e\n\u003cli aria-level=\"1\"\u003eThe four steps of TACTful situation management.\u003c\/li\u003e\n\u003cli aria-level=\"1\"\u003eThe procedure to be followed should it not be possible to resolve a situation immediately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eCourse Format\u003c\/h3\u003e\n\u003cp\u003eThe online TACT course is delivered online and presented via an easy-to-use interface which is retina friendly, engaging, interactive and has a fresh modern style. The course can be accessed using (PC, Tablet or Mac), and the latest version of Chrome, Firefox, Safari or Edge, please note that Pop-up may need to be enabled.\u003c\/p\u003e\n\u003ch3\u003eCertification\u003c\/h3\u003e\n\u003cp\u003eThe online T.A.C.T training course content complies with subject related standards and has an associated online knowledge assessment the successful completion of which results in a Certificate of Achievement that is certified by TQA and carries unique registration number. Certificates can be printed and saved.\u003c\/p\u003e\n\u003ch2\u003eT\u0026amp;C\u003c\/h2\u003e\n\u003cp\u003eThe TACT course will be available for 30-days once the account is activated with the new title. The purchase price includes one quiz attempt, resits are available for a small administration charge of £5.00 plus VAT.\u003cbr\u003e\u003c\/p\u003e","brand":"Timely Intervention","offers":[{"title":"Default Title","offer_id":47201004323160,"sku":"","price":28.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0780\/7126\/7672\/files\/TimelyIntervention.png?v=1694208689","url":"https:\/\/www.envicourse.com\/products\/tact-training-dealing-with-difficult-situations-course-online","provider":"envicourse.com","version":"1.0","type":"link"}