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SPOCE

PRINCE2, ITIL, AgilePM and Change Management Certifications

SPOCE covers project, service and change management certification — the full ITIL 4 track from Foundation through the Managing Professional specialisms, AgilePM at Foundation and Practitioner, APM Project Fundamentals, and Change Management. These are the credentials that recruiters filter on in project and IT service roles.

ITIL 4 — the full track
ITIL 4 Foundation, then the specialist modules: Create Deliver and Support, High-velocity IT, Drive Stakeholder Value, Direct Plan and Improve, and Digital & IT Strategy, plus the Transition to Managing Professional route. ITIL is the dominant framework for IT service management, and Foundation is the near-universal starting point.
AgilePM project management
AgilePM at Introduction, Foundation and Practitioner level, plus a combined Foundation and Practitioner package. AgilePM sits between traditional project management and pure agile — it suits organisations that need agile delivery inside a governed project structure, which describes most large employers.
Change Management
Change Management at Introduction, Foundation and Practitioner level, and combined. Change management addresses the human side of transformation — why initiatives that are technically sound fail because nobody planned for how people would respond.
APM Project Fundamentals
APM PFQ, the Project Fundamentals Qualification. An entry-level certification from the Association for Project Management, suited to people new to project work or supporting projects without leading them.
Which certification should I take?
It follows the role. ITIL if you work in IT service management or support. AgilePM or APM PFQ if you deliver projects. Change Management if your work involves organisational transformation rather than delivering a defined output. Foundation levels are broadly accessible; Practitioner levels assume you will apply the method and are worth taking only when you actually will.
Training a whole team?

Envico can source on-site delivery at your own premises from across our provider network — your dates, no travel, better value per delegate.