Interview Skills for Managers Training (E-learning)
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Interview Skills for Managers Training Delivered Online by E-learning
This online Interview Skills for Managers course helps organisations ensure every line manager runs fair, defensible interviews and makes consistent, evidence-based hiring decisions.
It explains how semi-structured, competency-based interviewing works in practice, using STAR, scoring matrices, bias awareness and behaviour-based questions. It also shows managers the legal duties that apply during recruitment, how to prepare the right documents and how to manage panel coordination.
Who Is the Interview Skills for Managers Course For?
This course is designed for anyone who conducts or supports interviews as part of their role:
- Line managers and team leaders responsible for hiring
- Department heads and senior managers
- HR business partners, HR advisors and recruitment specialists
- Training and L&D managers overseeing manager development
- Operations managers responsible for hiring at scale
- Compliance and employee relations managers
- New managers stepping into hiring responsibilities for the first time
It is particularly relevant for organisations where line managers lead recruitment across multiple teams, sites or locations.
Why Is Interview Skills Training for Managers Important?
Tribunal claims and bad-hire costs are among the most serious recruitment risks facing UK employers. Line managers commonly conduct interviews, often without dedicated recruitment training, and inconsistent practice across the management population creates legal and financial exposure.
Some managers fall back on unstructured chats and gut-feel decisions. Others work through rigid scripts that capture little useful evidence. Neither approach produces reliable hiring decisions.
Under UK employment law, employers must ensure recruitment is free from discrimination across the Equality Act 2010's nine protected characteristics, handle candidate data lawfully under UK GDPR, make reasonable adjustments for disabled and neurodivergent candidates, and disregard spent convictions for most roles under the Rehabilitation of Offenders Act 1974.
What's Included in the Interview Skills for Managers Course?
- Comprehensive yet concise explanation
- Certificate on completion
- Simple login & user access
- The latest industry best practice
Delivery Method
Online / E-learning
Course Duration
Approximately 1 hour 30 minutes
Learning Outcomes
- Understand what legal duties apply during interviews under the Equality Act 2010, UK GDPR, the Rehabilitation of Offenders Act 1974 and the Employment Rights Act 1996
- Understand why unstructured chats and overly rigid scripts both produce unreliable hiring decisions
- Prepare job descriptions, person specifications and competency frameworks for consistent assessment
- Design behaviour-based interview questions and build a scoring matrix that produces comparable evidence
- Apply the STAR framework and the question funnel to gather complete, evidence-rich responses
- Recognise common interview biases and keep judgements anchored to the role
- Handle reasonable adjustments, panel coordination and pre-interview checks correctly
- Communicate outcomes, deliver constructive feedback and maintain a documented audit trail
Course Content
This online Interview Skills for Managers course is divided into three modules:
Module 1 – Interview Foundations and Compliance
- Principles Behind Good Interviewing Techniques
- Interviewing and Why It Matters
- Legal and Ethical Responsibilities
- Ensuring a Fair Process
Module 2 – Preparing for the Interview
- Key Documents to Prepare
- Questions and Evaluation
- Recognising and Avoiding Bias in Interviews
- Pre-Interview Checks
Module 3 – Conducting the Interview and Finalising Decisions
- Questioning Structure
- Asking Better Questions
- Presentation and Management During Interviews
- Putting It All Together
- Communicating Interview Outcomes and Feedback
Assessment
At the end of the course, users must complete an end of course assessment before earning their certification.
The end of course test is:
- 100% online
- Multiple choice
- A score of 80% is required to pass the test.
Certification
An IIRSM-approved downloadable printable certificate is issued instantly on course completion and is valid for three years.
The certificate includes the trainee's name, company name, course name, date of completion, expiry date and the name of the approval body.
Why Choose Interview Skills for Managers Training with Human Focus?
- Study any time & in bite-size sessions
- Less costly than classroom training
- Discounts on volume purchases
- Excellent trainee support
- Improves consistency in interviewing, scoring and decision-making practices
- Supports compliance with the Equality Act 2010 and UK GDPR
- Reduces the risk of discrimination claims, mis-hires and indefensible recruitment decisions
Course subtitles are available in over 20 languages, including French, Dutch, German, Italian, Spanish and Polish.
Related Content
For short courses a completion certificate is available at the end of the course. You can screenshot this or print it out to confirm completion of the training.
For accredited courses a certificate will be sent directly to you from the appropriate awarding body.
All you need to complete our e-learning courses is a computer, tablet or smartphone and an internet connection.
E-learning is flexible, efficient, and cost-effective, meaning you can progress through the modules at your own pace, at your own time to fit the training in around your work and personal life.
Short online courses also help employers to demonstrate that they have fulfilled their legal duties to ensure their personnel have been adequately trained.
Once the courses have been completed, a confirmation of results can be saved or printed as evidence. This can then be kept on record as evidence of suitable training.
- Learning management system that delivers training on laptop, PC or mobile app
- Automatically track all learning via online competency matrix
- Combine all records in one place – upload offline certificates
- Share training records via QR code training passport
You will instantly receive a confirmation email with your order details and your course login details will follow within one business working day.
Please note that course bookings can not be processed outside of normal working hours, over weekends or on bank holidays and will be processed the next business working day.
Step 1
Click the 'Buy' or 'Add to cart' button and you will be taken to our payment/booking page where you can choose to pay online now using a debit/credit card or you can pay later by invoice.
Step 2
Once you have paid for your course(s), you will receive an email from our team advising how to begin your training.
Step 3
You will be provided with a username and password which will enable you to access the e-learning portal. Login to start your course, once you have completed and passed the course, you will be able to download and print your certificate straight away.
Human Focus is a global leader in skilled behaviour change in the workplace.
We assist clients in achieving world-class business performance by helping to build skills and change habits that keep workers safer, healthier and more productive.
We were founded in 1992 and have grown over our 30 years of service to form close working partnerships with leading health and safety organisations, insurance companies and trade associations.
Our e-learning system supports subtitles in multiple languages for all courses. After starting any training module, learners can choose their preferred language for the course. Subtitles in any other language can also be added upon request.
Envico is working in association with Human Focus offering e-learning and is not accredited by or associated with any examination bodies, awarding bodies, institutions or organisations in any way whatsoever.