Mental Health First Aid (MHFA) Training Course in Ipswich, Suffolk (Classroom)

This two-day Mental Health First Aid course gives delegates the knowledge and confidence to recognise the signs of mental ill-health, start supportive conversations and guide colleagues towards appropriate professional help.

The course is ideal for anyone who wants to champion mental health at work, including managers, team leaders and HR professionals. Through active listening, empathic conversation and scenario-based learning, delegates learn how to support someone in distress, including in a crisis, while looking after their own wellbeing.

All delegates who complete the course receive a St John Ambulance certificate of attendance. Delegates can also choose to take an optional assessment leading to the FutureQuals Level 3 Award in Mental Health First Aid (RQF).

Course Benefits

• Learn to recognise the signs of mental ill-health and respond with confidence.
• Develop active listening and empathic conversation skills.
• Understand confidentiality, safeguarding and how to signpost to professional help.
• Option to gain a regulated Level 3 qualification.

Course Topics

• Introduction to Mental Health First Aid
• The mental health ripple effect
• Recognising the signs
• Confidentiality and safeguarding
• Active listening skills
• Empathic conversations
• Mental health action plan
• Supporting in crisis situations, including suicide awareness, panic attacks and crisis intervention
• Cultural differences in mental health
• Maintaining your own wellbeing
• Signposting to professional help
• Scenario-based learning

Classroom Learning

This course is delivered in the classroom and requires delegates to attend in person with a small group of other learners, giving plenty of opportunity to practise skills and ask the trainer questions.

Venue: Ipswich, Suffolk, IP1 3HS.

Course Requirements

• Delegates must be aged 18 or over. Learners aged 16 or 17 may attend with written consent from a parent or guardian.
• Delegates must have a basic command of English, defined as Level 2.
• Delegates must complete all course modules.
• Delegates must act in a professional and appropriate manner throughout the course.

Important Considerations

This course covers sensitive topics, including suicide and self-harm. Please consider this before booking for yourself or for others. Delegates may step out of the course at any point if they feel overwhelmed.

Course Certification and Assessment

Certification

All delegates who complete the course receive a St John Ambulance certificate of attendance.

Optional Level 3 qualification

Delegates who wish to gain the FutureQuals Level 3 Award in Mental Health First Aid (RQF) can book a separate online proctored assessment within 90 days of completing the course. The Level 3 qualification is valid for three years. The assessment fee is not included.

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For short courses a completion certificate is available at the end of the course. You can screenshot this or print it out to confirm completion of the training.

For accredited courses a certificate will be sent directly to you from the appropriate awarding body.

To join online courses, delegates have to log in via a link provided through a computer or laptop with a camera, screen, microphone and access to the internet.

Connection quality is the responsibility of the delegate. If you need to download free video conferencing software please visit our video conferencing software page where you can download the software specified by St John Ambulance.

You will receive a confirmation email with your order details and your course login details will follow within one business working day.

Please note that course bookings can not be processed outside of normal working hours, over weekends or on bank holidays and will be processed the next business working day.

Step 1

Click the 'Buy' or 'Add to cart' button and you will be taken to our payment/booking page where you can choose to pay online now using a debit/credit card or you can pay later by invoice.

Step 2

Once you have paid for your course(s), you will receive an email from our team advising how to begin your training.

Step 3

You will be provided with a username and password which will enable you to access the e-learning portal. Login to start your course, once you have completed and passed the course, you will be able to download and print your certificate straight away.

St John Ambulance is the nation’s leading first aid training provider. We deliver first aid, health & safety and mental health first aid training to hundreds of thousands of companies, local authorities, and members of the public every year.

We have thousands of training courses across the country, including a full suite of first aid, mental health first aid, risk assessment, fire marshal, and moving and handling training courses to meet your needs.

Envico Limited is an independent intermediary working in association with St John Ambulance. Envico is not accredited by or associated with examination bodies or institutions in any way. All courses advertised on this website are advertised and delivered by independent and established accredited or approved training providers.