Mental Health Manager: Supporting Your Team Training Course in Clerkenwell, Greater London (Classroom)

This three-hour course helps managers understand mental health and gives them the knowledge and confidence to support members of their team who are experiencing mental ill-health.

Designed for anyone in a management role, the course covers common mental health conditions, how to communicate with empathy, practical ways to manage and support a team member, where to signpost for help, and the legislation and workplace policies that apply.

Delegates receive a St John Ambulance certificate on completion.

Course Benefits

• Builds managers' confidence to talk about mental health.
• Practical approaches to supporting a team member.
• Helps reduce stigma and promote wellbeing.
• Covers legislation and workplace mental health policies.

Course Topics

• What mental health and mental ill-health mean
• Common mental health conditions
• The importance of empathy when communicating with someone experiencing mental ill-health
• Ways to manage a person experiencing mental ill-health
• Where to signpost individuals for support
• Legislation and your organisation's workplace mental health policies

Classroom Learning

This course is delivered in the classroom and requires delegates to attend in person with a small group of other learners, giving plenty of opportunity to practise skills and ask the trainer questions.

Venue: Clerkenwell, Greater London, EC1M 4BU.

Course Requirements

• Delegates must be aged 18 or over. Learners aged 16 or 17 may attend with written consent from a parent or guardian.
• Delegates must have a basic command of English, defined as Level 2.
• Delegates must complete all course modules.

Important Considerations

This course covers subjects that some people may find distressing, including suicide and self-harm. Delegates may step out of the course at any point if they feel overwhelmed.

Assessment

Delegates are assessed through continuous trainer observation and must demonstrate their understanding across all course subjects.

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For short courses a completion certificate is available at the end of the course. You can screenshot this or print it out to confirm completion of the training.

For accredited courses a certificate will be sent directly to you from the appropriate awarding body.

To join online courses, delegates have to log in via a link provided through a computer or laptop with a camera, screen, microphone and access to the internet.

Connection quality is the responsibility of the delegate. If you need to download free video conferencing software please visit our video conferencing software page where you can download the software specified by St John Ambulance.

You will receive a confirmation email with your order details and your course login details will follow within one business working day.

Please note that course bookings can not be processed outside of normal working hours, over weekends or on bank holidays and will be processed the next business working day.

Step 1

Click the 'Buy' or 'Add to cart' button and you will be taken to our payment/booking page where you can choose to pay online now using a debit/credit card or you can pay later by invoice.

Step 2

Once you have paid for your course(s), you will receive an email from our team advising how to begin your training.

Step 3

You will be provided with a username and password which will enable you to access the e-learning portal. Login to start your course, once you have completed and passed the course, you will be able to download and print your certificate straight away.

St John Ambulance is the nation’s leading first aid training provider. We deliver first aid, health & safety and mental health first aid training to hundreds of thousands of companies, local authorities, and members of the public every year.

We have thousands of training courses across the country, including a full suite of first aid, mental health first aid, risk assessment, fire marshal, and moving and handling training courses to meet your needs.

Envico Limited is an independent intermediary working in association with St John Ambulance. Envico is not accredited by or associated with examination bodies or institutions in any way. All courses advertised on this website are advertised and delivered by independent and established accredited or approved training providers.