Principles of Communication
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What is Principles of Communication?
When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require.
If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.
Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.
What's Included in the Principles of Communication Course?
This online Principles of Communication course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
Course Content
- Reasons People Communicate
- Ways of Communicating
- Identifying Communication Barriers
- Reducing Communication Barriers
- Checking Understanding
- Getting Help With Communication Issues
- Confidentiality
Course Duration
75 - 100 Minutes
Accreditation
CPD Approved
For short courses a completion certificate is available at the end of the course. You can screenshot this or print to confirm completion of the training.
You can access the LMS at any time if you require a copy of your certificate.
For accredited courses a certificate will be sent directly to you from the appropriate awarding body.
All you need to complete our e-learning courses is a computer, tablet or smartphone and an internet connection. Please check that your computer or device meets with our minimum recommended system requirements:
PC / Mac
OS: Microsoft Windows XP / Mac OS X 10.6
Browsers
Chrome 16+, Firefox 8+, IE9, Safari for Mac 5+
Up to date video drivers
Memory
Minimum of 512MB DDR
Software
Flash Player 10+
Download Speed
Broadband (3Mb+)
Mobile
The content has been tested and is known to work on iOS devices from the iPad 2 onwards and iPhone 4 onwards.
Tested on some Android devices including the Samsung Galaxy tab II and the Kindle Fire HD.
Beyond this is should work on most other Android devices but there may be some exceptions depending on OS version and browser used.
E-learning is flexible, efficient, and cost-effective, meaning you can progress through the modules at your own pace, at your own time to fit the training in around your work and personal life.
Short online courses also help employers to demonstrate that they have fulfilled their legal duties to ensure their personnel have been adequately trained.
Once the courses have been completed, a confirmation of results can be saved or printed as evidence. This can then be kept on record as evidence of suitable training.
You will instantly receive a confirmation email with your order details and your course login details will follow within one business working day.
Please note that course bookings can not be processed outside of normal working hours, over weekends or on bank holidays and will be processed the next business working day.
Step 1
Click the 'Buy' or 'Add to cart' button and you will be taken to our payment/booking page where you can choose to pay online now using a debit/credit card or you can pay later by invoice.
Step 2
Once you have paid for your course(s), you will receive an email from our team advising how to begin your training.
Step 3
You will be provided with a username and password which will enable you to access the e-learning portal. Login to start your course, once you have completed and passed the course, you will be able to download and print your certificate straight away.
Envico Limited was stablished in January 2003. We are a leading training intermediary. Certified to the ISO 9001 standard for quality management purposes.
Since the beginning we have believed that buyers should be able to purchase the highest quality training courses at the lowest possible prices in the most convenient locations.
We have over 100 course titles, including Health and Safety, Business, Management & Legal, Leadership, Care, Social Media and Hospitality.
Our courses are produced using specialist online video production methods which ensure extremely high quality and fast content streaming. The combination of the presenter, professional scripts, animations, interactive games and quiz-style questions keeps learners interested and stimulated.