Psychological Safety at Work for Managers (E-learning)
Share this course with friends and followers on social media.
Psychological Safety at Work for Managers Delivered Online by E-learning
This online Psychological Safety at Work course helps managers understand why people in their teams stay silent when problems arise — and what they can do about it.
Workers often judge that staying quiet is safer than speaking up. The course shows managers how their own behaviour shapes that judgement, what drives silence in teams, and how to create the conditions for concerns to surface before they become incidents.
Who Is the Psychological Safety Course For?
This course is for anyone with people-management responsibility, particularly those leading teams where open reporting of problems, near misses and safety concerns cannot be assumed:
- Line managers and supervisors
- Middle managers
- New and first-time managers
- Senior managers and directors
- Site supervisors
- Team leaders
Why Is Psychological Safety Training Important?
Most workplace problems build quietly when people spot an issue, sense that something is wrong and say nothing. For many workers, the calculation is simple: speaking up feels personally risky, while the benefit is delayed and felt mainly by the organisation.
Managers shape whether that calculation ends in silence or early reporting through the way they respond to concerns, the tone they set and the signals they send about whether speaking up is safe. When managers shut down challenge, dismiss concerns or tolerate incivility, important information stays hidden. Mistakes are repeated, near misses go unexplored and teams lose the chance to deal with problems early.
Under the Health and Safety at Work etc. Act, employers must protect employee health, including mental health. HSE guidance on work-related stress, Acas guidance on workplace relationships, ISO 45003 and the principles of ISO 45001 all reinforce the importance of management behaviour, support and communication.
What's Included in the Psychological Safety Course?
- Comprehensive yet concise explanation
- Certificate on completion
- Simple login & user access
- The latest industry best practice
Delivery Method
Online / E-learning
Course Duration
Approximately 2 hours
Learning Outcomes
- Understand what psychological safety is and how it affects whether people report problems, raise concerns or admit mistakes
- Identify how fear, hierarchy and past experience of being dismissed shape the cost-benefit calculation that keeps people silent
- Recognise how power gradients and skill differences affect who speaks up and what reduces their impact
- Understand the difference between functional and dysfunctional trust, and why healthy scepticism supports safer teams
- Recognise how incivility, including moderate rudeness, damages attention, decision-making and information sharing
- Apply specific civility practices that improve openness and trust in routine team interactions
- Use a humble inquiry approach to gather information without blame
- Know what their own behaviour signals to their team about whether speaking up is safe
Course Content
This online Psychological Safety at Work course contains the following modules:
Why Psychological Safety Matters
- What is Psychological Safety?
- How Psychological Safety Affects Learning
- How a Fear of Speaking Up Kills
- How Failing to Listen Kills
What Stops People Speaking Up
- Mental Models
- Power & Skill Gradients
- Trust
Building Psychological Safety in Your Team
- Civility Saves Lives
- Simple Things to Improve Civility
- Humble Enquiry
Assessment
At the end of the course, users must complete an end of course assessment before earning their certification.
The end of course test is:
- 100% online
- Multiple choice
- A score of 80% is required to pass the test.
Certification
An IIRSM-approved downloadable printable certificate is issued instantly on course completion and is valid for three years.
The certificate includes the trainee's name, company name, course name, date of completion, expiry date and the name of the approval body.
Why Choose Psychological Safety Training with Human Focus?
- Study any time & in bite-size sessions
- Less costly than classroom training
- Discounts on volume purchases
- Excellent trainee support
- Strengthens the quality and frequency of open conversations about risk and near misses
- Supports compliance with health and safety duties, HSE stress management guidance and Acas good practice
- Builds more consistent, trust-based management practices across teams, shifts and sites
Course subtitles are available in over 20 languages, including French, Dutch, German, Italian, Spanish and Polish.
This course provides knowledge and supporting guidance. It is not legal advice and does not replace organisation-specific policies or procedures.
Related Content
For short courses a completion certificate is available at the end of the course. You can screenshot this or print it out to confirm completion of the training.
For accredited courses a certificate will be sent directly to you from the appropriate awarding body.
All you need to complete our e-learning courses is a computer, tablet or smartphone and an internet connection.
E-learning is flexible, efficient, and cost-effective, meaning you can progress through the modules at your own pace, at your own time to fit the training in around your work and personal life.
Short online courses also help employers to demonstrate that they have fulfilled their legal duties to ensure their personnel have been adequately trained.
Once the courses have been completed, a confirmation of results can be saved or printed as evidence. This can then be kept on record as evidence of suitable training.
- Learning management system that delivers training on laptop, PC or mobile app
- Automatically track all learning via online competency matrix
- Combine all records in one place – upload offline certificates
- Share training records via QR code training passport
You will instantly receive a confirmation email with your order details and your course login details will follow within one business working day.
Please note that course bookings can not be processed outside of normal working hours, over weekends or on bank holidays and will be processed the next business working day.
Step 1
Click the 'Buy' or 'Add to cart' button and you will be taken to our payment/booking page where you can choose to pay online now using a debit/credit card or you can pay later by invoice.
Step 2
Once you have paid for your course(s), you will receive an email from our team advising how to begin your training.
Step 3
You will be provided with a username and password which will enable you to access the e-learning portal. Login to start your course, once you have completed and passed the course, you will be able to download and print your certificate straight away.
Human Focus is a global leader in skilled behaviour change in the workplace.
We assist clients in achieving world-class business performance by helping to build skills and change habits that keep workers safer, healthier and more productive.
We were founded in 1992 and have grown over our 30 years of service to form close working partnerships with leading health and safety organisations, insurance companies and trade associations.
Our e-learning system supports subtitles in multiple languages for all courses. After starting any training module, learners can choose their preferred language for the course. Subtitles in any other language can also be added upon request.
Envico is working in association with Human Focus offering e-learning and is not accredited by or associated with any examination bodies, awarding bodies, institutions or organisations in any way whatsoever.