Hospitality, Travel & Tourism Courses

Hospitality, travel and tourism training covering the statutory food and licensing qualifications the sector runs on, plus the professional diving and guest-facing skills that sit alongside them. Courses are delivered online and in the classroom, from entry-level certificates through to supervisory and management levels.

Food Safety & Licensing

Food Hygiene & Safety

Level 2 for anyone handling food, Level 3 for supervisors and managers. Legally, food handlers must be trained to a level appropriate to their role, and this is the first thing an environmental health officer asks to see. See food hygiene and food safety courses.

HACCP & Allergens

HACCP underpins any documented food safety management system. Allergen training carries added weight since Natasha's Law — mislabelling is now a criminal matter, not a service failure. See HACCP and allergen awareness courses.

Alcohol Licensing

The Award for Personal Licence Holders is required to hold a personal licence in England and Wales, with a separate Scottish certificate north of the border. See alcohol licensing courses.

Kitchen & Bar Skills

Practical front and back of house training, including the equipment-specific safety topics that cause most kitchen injuries. See bartending and cookery courses.

Travel, Tourism & Guest Experience

Diving Qualifications

PADI certifications from recreational specialities through to rescue and advanced open water — the recognised route into dive tourism and instruction. See diving courses.

Customer Service

Guest relations, complaint handling and the difficult conversations that decide whether a bad experience becomes a bad review. See customer service courses.

Safety in Hospitality

Venues carry the same duties as any employer — fire safety for premises with sleeping accommodation, first aid, and legionella control in hot water systems.